Contact Us

Whether you have inquiries or feedback or need assistance, Vantive is here to help. Below are points of contact for various departments inside — and outside — our organization and how you can reach them:

Select your location

General inquiries

This is intended for U.S. inquiries only. For inquiries outside of the U.S., please select another Vantive location.

Patients

Renal Home Services

Please contact customer service at:

Please contact pharmacy team at:

Report an Adverse Event

Please contact Global Patient Safety at:

Healthcare Professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Toll free:1-800-284-4060 opt 3, opt 2

Report an Adverse Event

Please contact Global Patient Safety at:

Report a Product Complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical Information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

eSolutions

For information regarding Vantive eSolutions for Home Care Patients, please visit:

To access our eServices Center:

Parts, Services and Technical Support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Patients

Renal Home Services

Please contact customer service at:

Report an Adverse Event

Please contact Global Patient Safety at:

Healthcare Professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report an Adverse Event

Please contact Global Patient Safety at:

Report a Product Complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical Information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, Services and Technical Support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

MST Mobile Stock Take

Media Inquiries

For media inquiries, please contact [email protected]