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Partners, Suppliers & Customers


Partnering with Vantive

Together with our partners and suppliers, we work to provide innovative products and therapies to patients and healthcare providers around the world.

We are committed to continually finding new ways to improve our environmental performance and promote supplier diversity, all while nurturing innovation to address the unmet healthcare needs of patients today and for decades to come. 


Vantive suppliers

Our mission Extending Lives >>> Expanding Possibilities carries through our supplier base.

Global Supply Chain Standards: Vantive endorses and strongly supports the GS1 standards for healthcare. We believe that industry-wide adoption of these standards will improve patient safety and drive increased efficiency and integrity.

Trade Compliance: We place a high priority on compliance with laws regulating exports, imports, and supply chain security. Our compliance responsibilities include appropriate screening and contractual and security requirements that agents, distributors, suppliers, and other parties doing business with us must meet. In addition to meeting Vantive’s requirements, the agents, distributors, suppliers, and other parties doing business with or representing Vantive are also expected to comply with the letter and spirit of all applicable laws regulating exports, imports, and supply chain security.

Responsible Procurement & Logistics: Our global supply chain extends from the producers of raw materials utilized in manufacturing to the end users of its products. Our company is committed to building and driving a responsible supply chain.

A woman presenting to colleagues in a conference room
A woman presenting to colleagues in a conference room
A woman presenting to colleagues in a conference room
A woman presenting to colleagues in a conference room
New suppliers

We consider price, quality, environmental criteria and other factors when selecting and evaluating our suppliers. We do this with the intent to develop sustainable growth plans and build sound partnerships within all areas of our supply chain. 

If you are interested in doing business with Vantive and believe you have goods or services that will fit our needs, please register through our Registration Portal and create a profile.

Sustainable procurement

We consider several environmental and social factors as we integrate sustainable practices into our procurement. We collaborate with our suppliers to identify opportunities to improve environmental performance and promote human rights throughout our supplier base.

Suppliers are asked to provide the following information via an RFP:

  • Their sustainability policy and mission statement;
  • A description of company sustainability initiatives and outcomes;
  • A list of sustainability-related awards received;
  • Disclosure of environmental violations and fines for the past three years;
  • Details on purchasing from diverse suppliers, particularly related to products and services in the RFP (as applicable); and
  • Information about other initiatives that would support progress against Vantive's sustainability goals.
Supplier Notice of Change (SNC) requirement

We expect all our suppliers to notify us prior to making any changes that may affect conformance to defined requirements, product quality, or a regulatory filing. Notification must include the necessary change documentation demonstrating the acceptability and compliance of the change. We expect our supplier’s change control activities to be well planned and documented to assure full compliance of products to the requirements.

At a minimum, our suppliers are expected to:

  • Ensure that personnel executing the change are qualified
  • Evaluate all changes for product or process risk, including efficacy and safety
  • Properly document and communicate changes to Vantive, in writing, prior to execution, and
  • Obtain Vantive’s approval in the electronic system prior to implementation.
     

Supplier Portal

Access our portal to submit changes, view documents, and review SNC status. Please note this will reference Baxter Healthcare and Vantive. 

1. Click here to register as a new user.

2. Click here to submit a new change or view existing SNC records (NOTE: You must be registered first to use this link).

 Accounts payable Service Now portal

The new portal is your digital hub to submit statements and receive efficient responses to your invoice process and payment enquiries. 

To access the Service Now Portal, please click here

For new users, please view the Service Now Guide to create an account.


Suppliers: Purchase Order Terms & Conditions

Thank you for being a valued Vantive supplier. To ensure clarity and consistency in our working relationship, all suppliers must comply with our purchase order terms and conditions. These apply to both direct and indirect purchases and vary by region and language.


Frequently asked questions

To whom do the “Purchase Order Terms and Conditions” found on Vantive’s external website apply?

Any supplier receiving a purchase order with the following comment appended to that purchase order: This purchase order is subject to and incorporates Vantive’s general terms and conditions above. The general terms and conditions can also be forwarded to you upon your request.

What do the terms and conditions documents cover?

Any purchase order received by a supplier that includes the above-referenced comment.

Do these purchase order terms and conditions apply to orders received without the comment referenced above?

No, but purchase orders without such comment will be subject to and incorporate terms and conditions on the reverse side of such purchase order or as included as an attachment thereto.


E-commerce business

The automation of business transactions can help enable savings, efficiencies and accuracy across the revenue cycle. We support Electronic Data Interchange (EDI), Internet-commerce and the Global Healthcare Exchange (GHX).

 


Customers: Terms and Conditions of Sale

If you’re a direct customer of Vantive’s, located in the United States, please refer to the applicable standard terms and conditions of sale and our return goods policy.